FAQ

[wc_accordion collapse=”1″ leaveopen=”0″ class=”” layout=”box”]

[wc_accordion_section title=”When will I receive my order?”]

Our company handcrafts all products within 7 days to 4 weeks.

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.

Both are handmade but the pre-made is shipment ready while the made-to-order products take 7 days to 4 weeks. to be created for you.

Look for the following image if a product is ready for shipment immediately:

[/wc_accordion_section]

[wc_accordion_section title=”What shipping carrier do you use?”]

We use: USPS Priority

If you are in the United States, you should receive your packages within 2 weeks after the shipping email confirmation.  If you are in CANADA, please allow 2-4 weeks to receive your orders.

 

[/wc_accordion_section]

[wc_accordion_section title=”Do you create custom orders from scratch?”]

Absolutely. Please contact us for a quote.

[/wc_accordion_section]

[wc_accordion_section title=”What if I need a different size or prefer a different gem / color stone?”]

Each product can be made to order. Please contact us for any special request.

[/wc_accordion_section]

[wc_accordion_section title=”How do I get the 20% coupon code?”]

We supply a frequent 20% off discount code to our email subscribers. Get an instant discount code by clicking here.

[/wc_accordion_section]

[/wc_accordion]